Legal

Terms of Service.

Last updated: April 21, 2026.

1. Acceptance of these terms

These Terms of Service govern your access to and use of Apollo, operated by Apollo Negoce FZCO ("Apollo", "we", "us"). By creating an account or using the platform, you agree to these terms. If you are using Apollo on behalf of an organization, you confirm you have authority to bind that organization to these terms.

Apollo is a B2B service for commodity trading operations. It is not intended for consumers or individuals acting outside their profession.

2. The service, accounts and fees

Apollo provides a platform for contract management, shipment tracking, position monitoring, stock reconciliation, EUDR compliance and AI agents for commodity trading firms. Features available to you depend on the subscription plan agreed in your order form.

You are responsible for maintaining the confidentiality of your account credentials and for all activity performed under your account. Notify us immediately at contact@apollonegoce.com of any unauthorized access.

Subscription fees, billing cycle and payment terms are set out in the order form signed with your organization.

3. Your data and our role

You retain all rights to the data you upload to Apollo (contracts, shipments, documents, analytics, any other business records). You grant us a limited, non-exclusive license to host, process, back up and display that data solely as necessary to provide the service to you.

We do not sell your data and we do not use it to train third-party models outside of what you explicitly enable. Our handling of personal data is described in our Privacy Policy.

4. Acceptable use

When using Apollo, you agree not to:

  • Violate applicable laws or regulations, including sanctions and trade controls
  • Upload content you don't have the right to share, or that infringes third-party rights
  • Attempt to gain unauthorized access, reverse engineer the service or bypass security controls
  • Introduce malware, run automated scraping, or generate abusive load on the platform
  • Resell, sublicense or make the service available to third parties outside your organization without our written consent

We may suspend or terminate access in case of material breach of these rules.

5. Warranty, liability and termination

Apollo is provided on an "as available" basis. We make reasonable efforts to keep the platform secure, performant and available, but we do not guarantee that it will be uninterrupted or error-free.

To the extent permitted by law, our total liability under these terms is capped at the amount paid by your organization to Apollo in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental or consequential damages, including loss of profits, data or business opportunity.

Either party may terminate the agreement in accordance with the order form or for material breach not cured within 30 days of written notice. On termination, we will return or delete your data as described in the Privacy Policy.

6. Changes and contact

Changes. We may update these terms from time to time. Material changes will be notified by email or in-app. Continued use of the service after the effective date constitutes acceptance of the updated terms.

Contact. For any question about these terms, email contact@apollonegoce.com or write to Apollo Negoce FZCO, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai POB 342058, United Arab Emirates.